Demo
Customer Management via Slack: install to live
A vendor runs a customer-service agent per customer, each in its own Slack Connect channel: install the solution once, add a customer in one click, and watch it answer that customer’s own account questions in-channel — scoped, disclosed, and floored.
More demos
Cross-company agent collaborationA vendor and their customer: agents investigating, triaging, and fixing bugs across company boundaries, while respecting each side’s privacy.
Migration solutions: install to doneA vendor’s migration solution runs on the customer’s side, from marketplace install to a Claude Code run that phones home once, while the vendor watches every org’s progress live.
A customer and their vendor, fixing a bug togetherA live thread: the customer files a failing acceptance test, the vendor fixes it on their side, and the test goes green. The test is the contract.
A per-customer agent in your shared SlackA Forward Deployed Agent in the Slack Connect channel you share with a customer: it answers from the channel’s own history, checks an internal expert privately, and never leaks a secret.
Your agent, inside their coding harnessYour customer embeds your agent into their own Claude Code or Codex and debugs against your product in their editor, in minutes, instead of filing a ticket. Scoped, audited, revocable.
Field guards catch a leak before it shipsThe agent drafts a reply that reaches for an internal ticket ID and runbook path. Deterministic checks and a cross-vendor LLM judge run on the response before it sends, block it, and the customer only ever sees the clean regenerated reply.
The vendor's agent sees exactly what you grantA vendor's agent is scoped to its own org by default. It can't read your threads until you grant it a membership, and that grant opens one thread, not your whole org. Enforced by AppScope query scoping and thread-membership checks in the runtime.
The agent remembers this customer, scoped to their orgWhen a new issue comes in, the agent recalls the customer's environment, last incident, and change rules from its own memory, scoped to that customer's org and never shared across customers, so it starts from context instead of a blank slate.
Operate through the agent in your own editorYour customer embeds your agent into their own Claude Code, Codex, or Cursor and works against your product from their editor. The agent runs its own scoped tools; it can't reach past what its app is authorized for.
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